Simple plans for service businesses
Pick the plan that matches how you run.
Starter answers and books. Pro adds proactive follow-up, dispatch suggestions, and the back-office AI team.
Compare Service Socket plans
Starter
Always-on answer and book for solo operators and small teams.
Capture and book
- Unlimited technicians. No per-tech fees.
- 500 AI credits/month
- 1 phone line
- 24/7 inbound AI call + chat handling
- Website chat widget
- Lead capture and booking
- Quotes, invoicing, and online payments
- Knowledge base and service catalog
- Google Calendar sync
- Background agent monitoring and reports
- Email support
Pro
Proactive follow-up, dispatch suggestions, and the back-office AI team.
Coordinate and grow
- Unlimited technicians. No per-tech fees.
- 2,500 AI credits/month
- Up to 3 phone lines
- Everything in Starter, plus:
Pro capability
- Proactive outbound SMS follow-ups
- AI outbound phone calls
- WhatsApp notifications (outbound)
- Google Business Profile review replies
- Slack, Zapier, and webhook integrations
- Salesforce and HubSpot connect
- Advanced schedule board and dispatch suggestions
- Back Office Agent (dashboard AI with artifacts)
- Priority support
Enterprise
Custom solutions for larger teams and specific requirements.
Tailored to your needs
Tailored operations
- Custom AI credit allocation
- Dedicated phone lines
- Everything in Pro, plus:
- Custom workflows and integrations
- SLA guarantees
- Dedicated support
Included on every plan
The basics stay unlocked
24/7 voice
Answers, qualifies, and books on your line
Website chat
Embeddable chat with your branding
Booking
Availability-aware appointments
Knowledge grounding
Docs, site content, and service Q&A
Dashboard access
Configure channels, leads, and jobs
Background monitoring
Quiet checks and operational reports
Frequently asked questions
What are AI credits and how do they work?
AI credits power voice calls, website chats, and automated bookings. Each interaction uses credits. Starter includes 500/month, Pro includes 2,500/month. Unused credits do not roll over.
How do I get started?
Sign up, enter your business details, choose a plan, and your AI team is ready to go. You can configure channels, services, and knowledge from the dashboard.
Which integrations are supported?
Every plan includes Google Calendar sync. Pro adds Slack, Zapier, webhooks, Google Business Profile review replies, Salesforce and HubSpot connect for lead push when enabled, and WhatsApp notifications (outbound). Need something else? We work with customers on custom integrations.
Can I switch plans later?
Yes. You can upgrade or downgrade at any time. Upgrades take effect immediately; downgrades apply at your next billing cycle.
What is the Back Office Agent?
On Pro and Enterprise, a bot icon in your dashboard opens the Service Socket Assistant: the in-app AI team for CRM tools, reports, and web search, with Service Socket branding. It is not included on Starter.
Not sure which plan fits your operation?
Talk to our team. We will help you match channels and workflow to the right tier.