Built for the trades
Built so every lead gets a real next step.
Service Socket turns calls and chats into qualified, booked work while your crew stays in the field.
A missed call should not become a missed job.
After-hours call
The phone rings while the crew is off the clock.
Unanswered website inquiry
A visitor asks for help and hears nothing back.
Forgotten follow-up
A quiet lead cools before anyone dials again.
Speed to lead
5 min
For web-generated leads, speed changes the odds fast.
An InsideSales.com/MIT study found that responding within 5 minutes rather than 30 minutes was associated with 100× higher contact odds and 21× higher qualification odds.
Source: InsideSales.com/MIT Lead Response Management Study, 2007. Analysis covered web-generated leads, not every inbound phone call.
Built by people who get the work
We have spent years alongside contractors, plumbers, HVAC techs, and shop owners. Service Socket is a coordinated AI team built around service workflows, not a generic chatbot with a trades coat of paint.
It answers, qualifies, books, and follows up with the same business context you would expect from a sharp office manager.
Built around the work
01
Answer
02
Qualify
03
Book
04
Follow up
Why we exist
Good work should win the job, even when nobody can grab the phone.
We make always-on lead handling accessible to service businesses of every size, so the next caller still gets answered, qualified, and booked.
How we build for the field
Always ready
Calls and chats get a response around the clock.
One shared context
Customers do not repeat details between channels.
Built for field work
Booking and follow-up fit how service teams operate.
Put every lead on a path to booked work
Answer, qualify, book, and follow up with a coordinated AI team that stays online when you cannot.